Refund Policy

Refund and Cancellation Policy

This policy explains refund and cancellation handling for Print3DIndex premium listings, sponsored content, promotional placements, and related digital services.

Digital Services

Print3DIndex premium services are digital promotional and directory services, not physical goods. They do not involve shipping or delivery of a tangible product.

Review Required

Premium requests, advertising requests, sponsored content, and promotional placements may require review and approval before publication or activation.

How to Request Help

Refund requests should be sent through /contact or [email protected] with the request ID, payment reference, account email, and a short explanation.
Payment does not guarantee approval, publication, permanent placement, ranking, traffic, leads, conversions, or acceptance if review requirements, platform standards, or submission requirements are not met.
If a paid request is rejected before service delivery or before promotional work has started, refund handling is available. We may request additional information to confirm the request, payment, and account details.
Once a listing, sponsored placement, campaign, or promotional service is live, scheduled, prepared, reviewed, or work has already started, refund eligibility may be limited based on the delivered work and circumstances.
If a customer cancels before review, approval, scheduling, publication, or promotional work begins, Print3DIndex will review the cancellation request and available refund options.
Refunds are not automatic unless explicitly confirmed by Print3DIndex. Approved refunds may take time to process through the payment provider, card network, or bank.
We do not refund because a paid placement did not produce a specific ranking, sale, lead, traffic level, search engine result, click-through rate, conversion, or business outcome.
If a charge appears incorrect, duplicate, fraudulent, or unauthorized, contact us promptly through /contact or [email protected] so the issue can be reviewed.
Nothing in this policy limits rights that may be required by applicable law.